No refund without a reason
Refunds and discounts are requested by the desk, approved by someone you choose, and logged with the reason. The owner sees every one.
- Free walkthrough
- No commitment
- Proposal in writing
Example screen with sample data.
Sound familiar?
What goes wrong today.
Discounts are given at the counter, and nobody knows who agreed to them.
Cash goes back to families with only a note in a register.
The month's total discounts show up only when accounts closes the books.
How it works
Simple, step by step.
- Desk raises a requestThe billing desk asks for a refund or discount with a reason.
- Approver gets itThe approver you set sees it on the phone and agrees or refuses.
- Money movesOnly after approval can the desk give the refund or apply the discount.
- Owner sees the logEvery refund and discount is in one list, with names and reasons.
In detail
Everything in refunds and discounts with approval.
Set who can approve, and up to what amount.
Approvers agree or refuse from their phone.
No request goes through without a reason.
Set limits for staff discounts, poor patient help and others.
Who asked, who approved, when and how much.
Discounts and refunds by reason and by staff member.
Before and after
The difference on day one.
Today
- Discounts given at the counter with no name.
- Refunds noted in a register.
- The owner sees totals at month end.
With Kaagazy HMIS
- Every discount has an approver and a reason.
- Refunds are logged with a receipt.
- The owner can check any day.
Who uses it
Made for the people doing the work.
More in Bills and insurance
It all works together.
Every room day, test, medicine and visit lands on the bill as it happens, and the family can see it.
Packages and rate listsKeep one rate list per payer and package, so every bill uses the right price without anyone checking a file.
Insurance approvalsSend cashless approval requests, answer insurer questions and ask for more when the stay runs long, all from one desk.
PM-JAY and government schemesRun PM-JAY, CGHS, ECHS and state scheme patients with their own packages, checks and claim papers.
NHCX claimsSend insurance claims through the National Health Claims Exchange, where the insurer supports it.
Deposits, credit and company patientsTake advances, set credit limits for company patients and send each company one clear monthly statement.
Doctor payoutsWork out each doctor's share by visit, surgery or package, using the rules your hospital sets.
GST and TallyApply GST to the right items and send sales, receipts and payouts to Tally without typing them again.
Questions
Before you talk to us.
Will approvals slow the counter down?
Approvers get the request on their phone. You can also let small amounts go through without approval.
Can we have more than one approver?
Yes. You can set different approvers by amount or by type.
Can a refund be paid by UPI?
Refunds can be recorded as cash, UPI or bank transfer. How UPI refunds are paid out depends on your payment setup.
Kaagazy HMIS · coming soon
See refunds and discounts with approval on your hospital.
Tell us what you want to fix first. We call you, show you Kaagazy HMIS on a free walkthrough, and send a written proposal for your hospital.
- A free walkthrough on our screens
- No commitment, no pressure
- A written proposal for your hospital
- Your patients' app, Sehat, free
Prefer to talk now? +91 86790 44459 or WhatsApp us