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Patients told on WhatsApp

Appointment reminders, reports, bills and updates reach patients on WhatsApp. You can see what was delivered and read.

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Kaagazy HMISSample data
Messages · today
Sent1,204
Failed7
OPD reminder · 312 patientsDelivered
CBC report · Rajesh KumarRead 10:22
Deposit link · Sunita DeviPaid
Bill · Mohan LalFailed · resend
Kaagazy HMIS

Example screen with sample data.

Sound familiar?

What goes wrong today.

Staff send from personal phones

Reports and bills are sent from staff phones with no record.

Missed appointments

Patients forget OPD visits because nobody reminded them.

Calls for every report

Families call again and again to ask if the report is ready.

How it works

Simple, step by step.

  1. Something happensA booking is made, a report is signed or a bill is ready.
  2. Message goes outA message is sent from the hospital's business WhatsApp number.
  3. Delivery trackedSent, delivered and read status is saved.
  4. Failures retriedFailed messages show in the hub for staff to resend.

In detail

Everything in whatsapp messages.

Appointment reminders

Reminders before OPD visits and follow-ups.

Reports when signed

Lab and imaging reports sent once the doctor signs.

Bills and receipts

Bills, receipts and payment links on WhatsApp.

Stay updates

Admission, surgery time and discharge updates for the family.

Hindi and English

Messages in the language the family picks.

Delivery log

Every message with sent, delivered and read status.

Before and after

The difference on day one.

Today

  • Staff send reports from their own phones.
  • Patients forget their OPD visit.
  • Families call to ask if the report is ready.

With Kaagazy HMIS

  • Messages go from the hospital's number, with a record.
  • A reminder reaches them before the visit.
  • The report arrives once it is signed.

Who uses it

Made for the people doing the work.

Front deskPatients and familiesBilling and TPA deskLab and radiology staff

More in Links to your machines

It all works together.

Machines and monitors

Monitors, ventilators, pumps and lab machines send readings straight into the record.

Health record sharing

Patient records shared in the standard format other health systems and ABDM use.

X-ray and scan images

Radiology orders reach the machines, and images link back to the patient record.

ABHA and national registries

Planned links for patient ABHA, your hospital's HFR entry and doctors' HPR.

Insurers and claim exchange

Insurance claims exchanged with insurers and TPAs through NHCX where available.

UPI and card payments

UPI, cards and payment links, matched to the right bill without manual entry.

Tally link

Sales, receipts, purchases and doctor payouts posted to Tally without retyping.

Meters and building systems

Power meters and building systems feed readings into the utilities module.

All of Links to your machines

Questions

Before you talk to us.

Do we need a WhatsApp business number?

Yes, messages go from a business number for your hospital. We help you set it up.

Who pays for WhatsApp messages?

WhatsApp charges for some message types. We go through this in the walkthrough.

Can patients opt out?

Yes. A patient can choose not to get messages.

Kaagazy HMIS · coming soon

See whatsapp messages on your hospital.

Tell us what you want to fix first. We call you, show you Kaagazy HMIS on a free walkthrough, and send a written proposal for your hospital.

  • A free walkthrough on our screens
  • No commitment, no pressure
  • A written proposal for your hospital
  • Your patients' app, Sehat, free

Prefer to talk now? +91 86790 44459 or WhatsApp us

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