A waiting room that stays calm
Each patient gets a token, and a screen in the waiting area shows who is next for each doctor. The counter stops being a crowd.
- Free walkthrough
- No commitment
- Proposal in writing
Example screen with sample data.
Sound familiar?
What goes wrong today.
Patients keep asking the desk when their turn is, and the desk cannot answer.
Staff call names loudly in a full hall, and patients still miss their turn.
When a doctor is late or stuck in OT, the waiting room only finds out after an hour.
How it works
Simple, step by step.
- Token is issuedThe desk gives a token on a printed slip or on WhatsApp.
- Patient waits and watchesThe waiting-room screen shows the current token for each doctor.
- Doctor calls nextThe doctor or OPD nurse clicks next, and the screen updates.
- Delays are shownIf the doctor is delayed, the desk posts a short note on the screen.
In detail
Everything in queue tokens and screens.
Give a paper token or send it to the patient's phone.
Waiting-room screens run in a browser on a normal TV.
Keep separate queues for each doctor, the lab, X-ray and billing.
Senior citizens, pregnant women and emergencies can be moved up by the desk.
A short sound plays when the next token is called.
Show a simple message when a doctor is running late.
Before and after
The difference on day one.
Today
- Patients crowd the desk asking about their turn.
- Staff shout names across a full hall.
- A late doctor means angry patients and no answers.
With Kaagazy HMIS
- The screen shows who is next for each doctor.
- The token number shows on screen with a sound.
- A delay note is on the screen for everyone.
Who uses it
Made for the people doing the work.
More in Reception and admissions
It all works together.
Register a patient with a phone number or ABHA, without typing every detail again.
Duplicate checkThe desk sees likely matches before a new file is made, so one patient keeps one history.
Doctor appointmentsWalk-ins, phone calls and Sehat bookings go into one calendar for every doctor.
Admission deskAdmit a patient against live free beds and take the advance at the same desk.
Consent and ID captureScan ID proof, insurance cards and signed consent forms straight onto the patient's file.
Fee collectionCollect consultation and registration fees by cash, card or UPI, with the receipt on WhatsApp.
Reminders and follow-upsPatients get booking reminders and follow-up dates on WhatsApp and in Sehat.
Hindi and English slipsRegistration slips, tokens and patient instructions print in Hindi or English.
Questions
Before you talk to us.
Do we need special screens?
No. A normal TV with a browser works. We check your current setup in the walkthrough.
Can patients see their turn on the phone?
Token updates on the phone are planned through WhatsApp and Sehat. We will tell you plainly what is ready at launch.
Can our current token machine be reused?
It depends on the machine. We check it in the walkthrough before promising anything.
Kaagazy HMIS · coming soon
See queue tokens and screens on your hospital.
Tell us what you want to fix first. We call you, show you Kaagazy HMIS on a free walkthrough, and send a written proposal for your hospital.
- A free walkthrough on our screens
- No commitment, no pressure
- A written proposal for your hospital
- Your patients' app, Sehat, free
Prefer to talk now? +91 86790 44459 or WhatsApp us